How Can We Help?
Disputes – (DOA) Delegation of Authority
Each user has a ‘DOA amount’, and a ‘Next level approver’, i.e., for user ‘Fred’
Name: Fred
DOA amount: 1000.00
Next level approver: Bert
This data forms the DOA hierarchy.
Only the Administrator can edit the details. Simply click on a user to edit their details. There are some rules around setting up the DOA hierarchy.
- You can only select a ‘Next level approver’ that has a DOA amount greater than that of the selected user.
- You can only select a ‘Next level approver’ if they have access to all the regions that that the selected user has access to.