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Dunning – Re-run – Manual Batches
You can re-run an open dunning batch, which will delete and re-create the pending dunning records.
Approved dunning records will not be Re-run in this process.
You may want to ‘tweak’ the dunning procedure, or the dunning letter template, and re-run the dunning batch with the new details.
- Select the region
- Click on ‘Re-run open batch’
- A Dunning batch job is created to re-run the dunning While the batch job is running, the dunning batch is marked as ‘Processing’.
- Once the batch job is finished, the dunning batch is marked as ‘Open’.